Privacy & Cookie Policy

Effective Date:  01/05/2024

Flood Industry ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy and Cookies Policy explains how we collect, use, and disclose information about you when you visit our website, floodindustry.com (the "Website").

Information We Collect

We collect several types of information about you when you use the Website:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We only collect this information when you voluntarily provide it to us, such as when you contact us through a form on the Website.
• Non-Personal Information: This includes information that cannot be used to identify you, such as your browser type, operating system, IP address, the pages you visit on the Website, and the time and date of your visit. We collect this information automatically when you use the Website.

Cookies

We use cookies on the Website. Cookies are small data files that are stored on your device by your web browser. They are used to remember information about you, such as your preferences and browsing history.

We use the following types of cookies on the Website:

• Strictly Necessary Cookies: These cookies are essential for the Website to function properly. They allow you to navigate the Website and use its features.
• Performance Cookies: These cookies collect information about how you use the Website, such as the pages you visit and the links you click. We use this information to improve the Website's performance and user experience.
• Functionality Cookies: These cookies allow the Website to remember your preferences, such as your language preference.
• Targeting Cookies: These cookies are used to deliver advertising that is relevant to you and your interests.

You can opt out of receiving cookies by changing the settings on your web browser. However, please note that if you do this, you may not be able to use all of the features of the Website.

How We Use Your Information

We use the information we collect about you for the following purposes:

• To operate and maintain the Website;
• To send you marketing communications, if you opt in to receive them;
• To respond to your inquiries and requests;
• To improve the Website and user experience;
• To comply with legal and regulatory requirements.

Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate and maintain the Website. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which it has been disclosed.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.

Data Retention

We will retain your information for as long as it is necessary for the purposes for which it was collected, or as required by law.

Your Rights

You have certain rights with respect to your personal information. These rights may vary depending on the laws of your jurisdiction. You may have the right to:

• Access your personal information;
• Correct inaccurate personal information;
• Request that we delete your personal information;
• Object to the processing of your personal information;
• Restrict the processing of your personal information; and
• Withdraw your consent to the processing of your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us using the contact information provided below. We will delete any personal information we have collected from your child.

Changes to this Privacy and Cookies Policy

We may update this Privacy and Cookies Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookies Policy on the Website. You are advised to review this Privacy and Cookies Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy and Cookies Policy, please contact us:

• By email: hello@floodindustry.com
• By phone: 07813 215704