As the flood and drainage industry responds to the impact of Storm Chandra, property flood resilience (PFR) advocate Mary Long-Dhonau OBE is reminding people that practical help and guidance are available for those starting the recovery process after internal flooding.
To assist with this, we'd like to ask Flood Industry magazine readers to share Mary's free Flood Recovery Guide (sponsored by Ageas) with their clients, communities, and stakeholders.
Why professionals should lead this sharing campaign:
For contractors, surveyors, and Lead Local Flood Authorities (LLFAs), the period following a flood is a critical window for engagement. By providing victims with high-quality, professional guidance on what to do next, and navigating insurance, you:
Reduce the risk of secondary damage caused by improper drying or contamination management.
Support informed decision-making during the "reinstatement" phase, making it easier to discuss PFR (Property Flood Resilience) upgrades.
Enhance professional reputation by showing a commitment to the community’s long-term well-being.
Mary says: “When you first walk back into a flooded home, it can feel overwhelming. The smell, the mess, the damage; it’s hard to know where to begin. This guide is designed to give people a clear starting point in the first bleak days of recovery and help them to avoid some of the common mistakes that can make recovery harder.”
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The Flood Recovery Guide includes:
- What to do before you step back into your property
- How to deal with contaminated water and damaged belongings safely
- Practical advice on working with loss adjusters and insurers
- Tips for drying out your home properly to avoid longer-term problems
- How to think about making your property more flood resilient and recoverable during reinstatement.
Adds Mary: “I often hear people say, ‘I wish I’d known that at the start.’ This guide brings together the things people most wish they had known in those first few days. I encourage anyone who has been affected to share the guide with neighbours, friends and family who may also be beginning their recovery journey.”
The Flood Recovery Guide is free to download and share here on Flood Mary's website.
To access additional guides and resources, visit www.floodmary.com.